EV Charging Software $2.8B Market, Record 2025 Deployment, Success Rate Metrics

Introduction

The EV charging industry reaches new milestones as the charging management software market hits $2.8 billion, 2025 sets records for fast charging port deployment, and industry analysts introduce first-time charge success rate as a more meaningful reliability metric. At Shaffer Construction, Inc., we track these developments to help Los Angeles property owners understand the evolving charging infrastructure landscape and make informed decisions about their commercial EV charger installations and residential charging solutions. This week we examine how AI and IoT are transforming charging management, why 2025 is breaking deployment records, and what new reliability metrics mean for property owners selecting charging equipment.

EV Charging Management Software Market Reaches $2.8 Billion

The EV Charging Management Software Platform market has reached $2.8 billion in valuation, driven by rising EV adoption, government incentives for sustainable transportation, and increasing demand for efficient charging solutions. Advanced technologies such as IoT, AI, and cloud management systems have become integral to the industry, with smart charging and energy management features increasingly standard across platforms. Industry projections estimate the market will reach $27.5 billion by 2035, reflecting a compound annual growth rate exceeding 23 percent. Source: GlobeNewswire.

AI-driven energy forecasting represents one of the most significant trends shaping the industry. Artificial intelligence now predicts charging demand, electricity prices, and grid loads in advance, enabling charge point operators to optimize operations and reduce costs. Advanced algorithms distribute energy across charging stations while balancing load and preventing grid overloads during peak hours. Remote monitoring and predictive analytics have reduced downtime and improved system reliability, addressing one of the key concerns that has historically deterred EV adoption. Source: Solidstudio.

For commercial property owners in Los Angeles, the maturation of charging management software creates opportunities to optimize operations while reducing energy costs. Modern platforms offer features including dynamic pricing, load management, user authentication, payment processing, and integration with building energy management systems. As we discussed in our analysis of smart grid integration programs, these capabilities enable properties to participate in demand response programs and potentially generate revenue from grid services. Shaffer Construction helps clients select software platforms that align with their operational needs and building infrastructure.

2025 Sets Record for Fast Charging Port Deployment

Deployment of new fast charging ports and stations is on record pace in 2025, with forecasts projecting 16,700 ports opening this year, representing 2.4 times as many ports as opened in 2022. The U.S. fast charging network reached 11,687 stations and 59,694 ports by Q2 2025. After a seasonal dip in Q1, the number of newly opened ports rose to 4,242 in Q2, a 23.3 percent increase over the previous quarter. At the current growth rate, the number of U.S. fast charging ports will surpass 100,000 in 2027, nearly four times the 2022 count and approximately double the 2024 total. Source: Paren Q2 2025 Report.

The large Charging 2.0 players are standardizing around 10 chargers with 350 to 400 kilowatt capacity per station, establishing a new baseline for high-power charging infrastructure. This standardization reflects lessons learned from earlier deployments and the increasing capability of modern EVs to accept higher charging rates. Networks backed by automaker consortiums like IONNA are driving much of this expansion, with plans to install 30,000 charging ports across North America by 2030.

U.S. Transportation Secretary Sean P. Duffy's revised guidance for the National Electric Vehicle Infrastructure program has streamlined the application process and provided states with more flexibility in deploying federally-funded charging infrastructure. The updated guidance eliminates previous requirements for 50-mile spacing between stations and allows states to define when their networks are complete. With 84 percent of NEVI Formula Program funds previously remaining unobligated, the streamlined process aims to accelerate deployment. Source: U.S. Department of Transportation.

First-Time Charge Success Rate Emerges as Key Reliability Metric

Industry analysts are increasingly distinguishing between uptime and first-time charge success rate as measures of charging reliability. While reported charger uptime has improved to 98.7 to 99.9 percent, only 71 percent of charging attempts actually succeed, with more than one-third of failures occurring on chargers that appear operational. ChargerHelp's 2025 Annual Reliability Report concludes that first-time charge success rate provides a more accurate measure of the driver experience than uptime statistics alone. Source: ChargerHelp.

Paren's U.S. Reliability Index climbed to 85.5 in Q2 2025, marking the fourth consecutive quarter of improvement. The percentage of unsuccessful public charging attempts dropped to approximately 16 percent in Q1 2025, down from roughly 20 percent over the past few years, representing a 20 percent reduction in failed attempts. Bill Ferro, Co-Founder and CTO at Paren, characterized 2025 as the Year of Charging Reliability, citing the convergence of NEVI funding, new Charging 2.0 operators, and improved tracking software. Source: EV Charging Stations.

State-by-state reliability varies significantly. Idaho, Wyoming, Hawaii, Nebraska, and Washington D.C. lead the nation with reliability scores above 90. California, despite having the country's highest utilization rates, achieved a strong 90.1 score, demonstrating that well-resourced operators can maintain performance even in high-demand environments. Vermont, Maine, Arkansas, Oklahoma, and Texas ranked lowest. For property owners selecting charging equipment, these metrics underscore the importance of partnering with reputable manufacturers and maintaining service agreements to ensure sustained first-time success rates that keep EV drivers satisfied.

Electric Bus Depot Charging Market Grows 21 Percent

The market for electric bus depot charger energy management is projected to grow from $1.56 billion in 2024 to $1.88 billion in 2025, reflecting a compound annual growth rate of 20.9 percent. The market is projected to reach $3.97 billion by 2029 as transit agencies worldwide accelerate fleet electrification. California's Innovative Clean Transit rule mandates that all new transit bus purchases be zero emission by 2029, with complete fleet conversion required by 2040, ensuring sustained demand for depot charging infrastructure. Source: OpenPR.

The development of high-power charging solutions including pantograph and plug-in systems capable of delivering over 300 kilowatts is accelerating fleet utilization by reducing charging times and enabling more efficient bus scheduling. Urban buses have predictable routes, meaning that in most cases, an overnight charge at the depot provides enough energy for a full day of operation. Smart EV charging optimization tools now support long-range planning and real-time updates, providing transparency and flexibility as conditions evolve. Source: Karsan.

Globally, electric bus adoption is accelerating rapidly. In Europe, 2023 marked a turning point when new registrations of electric buses surpassed diesel buses for the first time, with more than 6,000 battery-electric buses registered. Delhi announced plans to double its electric bus fleet from 3,000 to 6,000 units, with construction beginning on a depot featuring 84 charging stations. These developments demonstrate the global momentum toward transit electrification and the growing demand for sophisticated depot charging infrastructure that balances grid constraints with operational requirements.

California Utility Rebates Remain Available for Property Owners

Los Angeles property owners continue to have access to substantial utility rebate programs for EV charger installations. LADWP offers eligible customers up to $1,000 for the purchase and installation of a qualified Level 2 charging station, plus a $250 rebate for a dedicated EV meter. Customers in LADWP's Lifeline or EZ-SAVE low-income assistance programs qualify for an additional $500 rebate, bringing total potential rebates to $1,750. The federal Alternative Fuel Vehicle Refueling Property Credit provides an additional 30 percent of installation costs up to $1,000, available for installations through June 2026. Source: Qmerit.

Multiple California utilities offer similar programs. Pasadena Water and Power provides $600 rebates for Wi-Fi enabled Level 2 chargers. Vernon Public Utilities offers up to $2,500 for residential installations. Burbank Water and Power provides rebates up to $1,500. The Orange County Power Authority's Charge@home Program offers free Level 2 chargers purchased through their marketplace. These programs can be stacked with federal credits to significantly reduce installation costs.

As we detailed in our analysis of LADWP and SCE rebate programs, property owners who act while these programs remain funded capture significant cost savings while positioning their properties ahead of the rapidly growing EV driver population. Shaffer Construction performs comprehensive electrical load studies to help property owners understand their capacity requirements and navigate utility rebate applications.

What These Developments Mean for Los Angeles Property Owners

This week's developments highlight several important themes for property owners evaluating charging infrastructure investments. The $2.8 billion charging management software market demonstrates that sophisticated tools for optimizing operations, managing energy costs, and improving reliability are readily available. Property owners installing charging infrastructure can leverage these platforms to maximize return on investment while providing superior experiences for EV drivers.

Record 2025 fast charging deployment confirms that infrastructure expansion continues accelerating despite earlier policy uncertainties. The streamlined NEVI guidance should further accelerate deployment, expanding the national charging network that supports EV adoption. Properties with charging capabilities complement this expanding public network by providing convenient charging at destinations where drivers spend time.

The distinction between uptime and first-time charge success rate provides valuable guidance for equipment selection. Property owners should prioritize manufacturers and service providers with demonstrated track records of high success rates, not just uptime claims. California's strong reliability scores demonstrate that well-maintained infrastructure can deliver excellent performance even with high utilization.

Electric bus depot charging growth signals broader fleet electrification trends that affect commercial properties beyond transit agencies. Corporate fleets, delivery services, and rideshare operators are all evaluating electrification, creating growing demand for workplace and commercial charging infrastructure.

Conclusion

From the $2.8 billion charging management software market to record 2025 fast charging deployment, this week's developments demonstrate the EV charging industry's continued maturation. The emergence of first-time charge success rate as a key reliability metric provides property owners with more meaningful guidance for equipment selection, while electric bus depot charging growth signals accelerating fleet electrification across all sectors. For Los Angeles property owners, these trends reinforce the strategic value of investing in EV charging infrastructure while utility rebate programs remain available and before charging access becomes a standard expectation rather than a competitive differentiator.

Ready to explore EV charging options for your Los Angeles property? Contact Shaffer Construction, Inc. for a complimentary site assessment and expert guidance on selecting the right charging solution for your needs.

Shaffer Construction, Inc.
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